The EBMA Level 2 Diploma in Business and Management aims to equip learners with sound knowledge of the business environment, administrative procedures, customer care, policies and knowledge of how to succeed in business and administrative role. It assumes no prior knowledge of Business, Management or Administrative Skills, therefore, it provides an all-encompassing knowledge of the business environment, management skills, financial operations, customer care skills, and communication skills. These units have been designed to provide learners with the knowledge of how to apply themselves in work and be able to know how to progress their careers in administration and management.
Assessment is through practical assignments, with no exams - to more accurately reflect the real working environment.
This qualification provides a sound introduction to the world of business, and users of this qualification will be able to progress into a variety of careers including:
Customer Service Officer
Learners undertaking the EBMA Level 2 Diploma in Business and Management will progress onto Level 3 Diploma.
I just want to say thank you for your support and guidance during my Level 2 Diploma in Business and Management. Since completion I have been working on a temporary contract, I have no doubt that my Diploma had a deciding factor in my current employment. (M B W)
The minimum age to register for this programme is 18. Prospective students shoul d note that the following entrance qualifications are required for those wishing to undertake this programme:
Level 1 (or equivalent) or
Mature applicant with work experience and
IELTS 4.0 or CEFR level B1 (if applicable)
EBMA Level 2 Diploma in Business and Management (40 credits) consists of:
|Unit||Unit Level||Unit Credit|
|Business and Management Skills||2||10|
|Customer Service Management||2||10|
|Marketing and Sales||2||10|
06-09 months (flexible full-time)