1 Definitions - For the purposes of these terms: We and Us means Severn Business College who will provide the service to you. You mean a student receiving the services. Course means a blended learning course. Course Materials means the materials relating to any one course, together with all resources made by us, which may be in any format and which are required by a student to complete the course.
2 Offer & Acceptance - Intention to study £100 is required to reserve a place to study and issue offer letter, it is an application processing fee and is a separate fee and is only refunded if the application is unsuccessful, otherwise it is non-refundable. Successful students will be issued with an offer letter. Once we receive the course fees, you will be issued an Acceptance Letter. In accepting an offer and paying the course fees, a student undertakes to agree and abide by these terms & conditions in full. If the College is not able to accept a student on a course, any fees paid in advance will be refunded in full. Contract starts on the date when acceptance letter is issued and ends when the course time end/withdrawn and all payments are made.
3 Fee Payments - There are three separate fees to pay: intention to study £100, course fees and awarding body fees. If a student has chosen to pay their fees by instalments, payment must be paid according to the payment plan agreement, we will require the payment by the fixed date of each month with the payment plan agreement scheduled. In the event of a payment not being received, you agree to pay the sum due within 24 hours of the due date or a £20 administration fee will be applied. Interest will be charged on late payments under the Late Payment of Commercial Debts (Interest) Act 1998. Should your payment not be received within 7 days from the due date, then you will be in breach of contract and the full amount owing for the course will become due for immediate payment. If necessary, moodle and classroom access will be restricted and a Debt Recovery Agency will be appointed to recover outstanding payments which will incur additional cost. Please note: the instalment payment plan option is not a “pay as you go” and is not linked to your progress on the course and the total fees are always owed in full, right from the time your acceptance letter is issued, we just let you pay over a set period of time.
4 UK/EU Students Refunds - No refund of any Course Fees is permitted or shall be made when a student leaves the College for any reason after an acceptance letter is issued and payment for any outstanding fees will be required in full.
5 Short-term Study Visa Students Refunds - The College's policy for the refund of Course Fees paid by the short-term study visa students are as follows:
In the case where a student is refused a short-term study visa by UK Visas and Immigration because of an error made by the College only, the College will refund all Course Fees paid.
In the case where a student is refused a short-term study visa by the UK Visas and Immigration due to insufficient funds or immigration offences or fraudulent documentation or any irregularities or not the genuine student or fail an interview taken by immigration authorities, such a student will not have his or her Course Fees refunded by the College.
In the case where an Acceptance Letter is issued and a student withdraws his/her admission, or withdraws from his/her course or withdraws for any reason, such a student will not have his or her course fees refunded by the College and payment for any outstanding fees will be required in full.
Refund requests and refusal documents must be submitted within 4 weeks of the refusal notice date. Fee refund application form can be downloaded from the College website, in the downloads section.
Where a student is refused a short-term study visa by the UK Visas and Immigration, the admission process ends.
Students who applied through agent/representative, refunds will only be made directly to the agent/representative.
6 Change of Contact Details - Students should update their Contact Details with the College immediately, any changes in their Contact Details such as: address, telephone number, mobile number, email address, status & etc, should be notified in writing. Contact Details can be updated by one of the following methods:
In person at Reception.
Print & complete the Contact Details Change Form on www.severnbusinesscollege.com and submit at Reception.
By email to firstname.lastname@example.org
7 Assignment Submission Deadlines and Course Completion Time Frame - All students must submit their assignments according to the assignment submission deadlines. All students must complete the course within the time frame mentioned in the acceptance letter. Delay by a student will incur additional charges.
8 Plagiarism - Students pay for PlagScan plagiarism check. If you are found guilty of plagiarism, submitting coursework which is not your own work, you will be removed from the course. Fees already paid will not be refunded, and any outstanding fees will remain due for payment.
9 Other Terms - Please note that we can only communicate with a student directly enrolled with Severn Business College, we cannot communicate with any third party.
10 Complaints - For complaints or concern about any services we offer, see general complaints procedure.
11 Data Protection - This privacy statement applies to any personal data provided by you. We collect any personal data you may give us when you begin your course. We will also collect contact details from prospective students. We maintain data on your transactions with us as well as your use of our services. The personal information which we hold is held securely. The College may also need to disclose students data, course attendances, course results, etc., to the UK Visas and immigration and/or third parties when the College, in sole discretion, believes it is necessary to comply with the law.
12- Student Behaviour - Severn Business College will not accept any inappropriate behaviour directed at any member of staff under any circumstances. This includes bad language and threats via email, in writing, over the telephone or in person. Severn Business College reserves the right to remove a student from their course, with no entitlement to a refund of fees; payment for any outstanding fees will be required in full.
13- Awarding Bodies - Severn Business College reserves the right to change the awarding body we use for qualifications and will always offer an equivalent or better qualification.
14- Withdrawing from Course - If for any reason you decided to withdraw from your course, you need to email us filled Course Withdrawal Form and you have paid all your fees, we will then provide you with an achievement transcript of the units you have passed. All fees are non-refundable and non-transferable.
15- Additional Charges - Additional charges that incur are: (1) assignments not submitted within assignment submission deadlines and personal extenuating circumstances form not submitted - £50 per assignment (2) course not completed within course completion time frame and personal extenuating circumstances form not submitted - £250 per assignment out of time frame submission (3) awarding body fees not paid at course commencement - 25% extra (4) initial review check & final submission check are free, £35 for resubmission and £250 for repeat of a unit (5) late payment of study fees - £20 plus 8% interest (6) cost of plagscan plagiarism check (7) certificate send by recorded delivery - £10 (within UK) or £20 (outside UK).
16- Additional Information - Terms & Conditions Blended Learning should be read in conjunction with the Student Handbook, which provides in-depth details of a student's responsibility and the college's duties.